Zimbabwe's Independent Business Review Platform

onPoint (online at askusonpoint.co.zw) is an open customer feedback platform where Zimbabweans discover trusted businesses, read authentic reviews from fellow buyers, and share their own experiences before making financial commitments.

What is onPoint?

A public review site where consumers rate Zimbabwean companies, shops, and online sellers to encourage honesty and service excellence.

Where to find us

Our official web domain is askusonpoint.co.zw ("Ask Us on onPoint"), accessible free from any phone or computer.

Independent & Free

100% free for consumers and businesses. Reviews cannot be bought, removed, or suppressed for payment.

Why We Started

The Story Behind onPoint

In a market where word-of-mouth is everything, buyers needed a reliable public record.

Bridging the Trust Deficit

In Zimbabwe, commerce moves quickly across informal channels, WhatsApp catalogues, Instagram stores, and traditional physical storefronts. While countless honest entrepreneurs work tirelessly to provide exceptional products and services, customers frequently face uncertainties: Will this delivery arrive? Is this seller genuine? What is the quality like after payment?

onPoint was founded to solve this problem. By creating a transparent, public space where verified buyers can share authentic reviews, we empower consumers to steer clear of scams and poor service, while giving reputable companies a credible platform to showcase their track record.

Our Guiding Values

What Makes onPoint Different

We operate with unwavering independence, ensuring customer reviews stay credible and balanced.

Authentic & Community-Led

Reviews are written by real customers who share genuine experiences. We enforce strict policies against fraudulent ratings and review manipulation to keep the community honest.

Supporting Local Businesses

Great feedback drives real growth. We provide Zimbabwean business owners with free listing claims, allowing them to showcase contact details, display official verification badges, and learn from customer sentiments.

Completely Independent

Businesses cannot pay to suppress or delete critical reviews. We believe constructive criticism is an opportunity for businesses to improve, and transparency benefits the entire Zimbabwean ecosystem.

Spot-on Simplicity

True to our name onPoint, we keep things simple, fast, and accessible on any device. Search local businesses, read reviews in seconds, or share your own thoughts without friction.

How onPoint Works

A Two-Sided Platform for Everyone

For Consumers

Make Confident Choices

  • 1
    Search onPoint: Look up any business by name, category, or city on askusonpoint.co.zw/browse.
  • 2
    Read Unfiltered Reviews: Check star ratings, customer feedback, and how responsive the team is.
  • 3
    Share Your Voice: Post your own experience to guide fellow consumers and support your favourite vendors.
For Businesses

Grow Your Reputation

  • 1
    Claim Your Profile: Visit onPoint for Business and claim your official company listing for free.
  • 2
    Verify Your Presence: Display an official Claimed Business badge that reassures new clients.
  • 3
    Engage & Improve: Track customer sentiment and show that your brand takes customer satisfaction seriously.

Have Questions or Suggestions for onPoint?

We are continuously expanding categories and features to serve Zimbabwe better. Reach out to our team anytime.

askusonpoint@gmail.com +263 78 113 7340 Visit Contact Page

Explore onPoint on askusonpoint.co.zw

Join the growing community of Zimbabweans making smarter shopping, dining, and service decisions every day.

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